We have two convenient locations:

• Albion: 30 Collingwood Street, Albion QLD 4010
• Acacia Ridge: 6 Lombank Street, Acacia Ridge QLD 4110

• Albion Store: Monday to Friday from 6:00am – 4:30pm, and Saturday from 7:00am – 11:00am.
• Acacia Ridge Store: Monday to Friday from 6:00am – 4:00pm.

No, you don’t need a trade account. We proudly support both licensed plumbers and our doors are open to the general public – everyone receives the same exceptional service.

No, we are a supply-only business. While we provide the high-quality parts, tools, and fixtures you need, we leave the actual installations to the professionals.

Absolutely. We supply a comprehensive range of trusted products from leading brands, covering everything from bathroom fixtures and toilets to water meters and copper press fittings.

Just ask us! While we carry a massive inventory across both stores, some items may occasionally be out of stock or not listed online. Thanks to our massive network of industry suppliers, we can easily source specialised parts or specific products for you within a very short timeframe to ensure your project stays on track.

Our staff have years of collective knowledge and experience in the plumbing industry while mentoring our new staff. We work closely with our suppliers and regularly undergo their training. We’re fortunate to have two plumbers on staff who bring hands-on experience to everyday questions.

While you cannot process direct payments through our website just yet, you can easily browse our products and submit a “Request a Quote.” Once we receive your online request, our expert staff will review it and reply to you within one business day with pricing and availability.

We accept cash and all major credit and debit cards. Trade account holders can also purchase on their approved 30-day credit terms.

If you are a licensed plumber with an account with us and want to enjoy trade pricing and streamlined ordering, simply reach out and contact Luisa on our team. She will help you set up your trade account and get your portal access sorted quickly.

Yes, we can arrange reliable delivery from our Albion and Acacia Ridge locations across the Brisbane CBD, Sunshine Coast, Gold Coast, Logan, and Ipswich. Delivery fees are calculated based on the total weight and size of your order, as well as your specific location. We will always provide a clear delivery cost for your approval when you request a quote or place your order.

Yes, in-store pickup at our Albion and Acacia Ridge locations is completely free and comes with convenient parking. Because pickup depends on stock availability at your chosen store, please talk to us or wait for our confirmation before heading in so we can make sure your order is packed and ready to go.

Yes, we accept returns on standard, unused stocked items with a valid proof of purchase. Please note that special or custom-sourced orders may have different return conditions.

All our products are backed by standard manufacturer warranties. If you experience a genuine fault with a product you purchased from us, contact our team with your proof of purchase, and we will assist you in lodging a warranty claim with the supplier.