How To Order

We work hard to keep our product listings as up to date as possible. However, our full range extends beyond what is shown on the website. If you can’t find what you’re looking for, there’s a good chance we still supply it—or can source it for you. Feel free to give us a call to discuss your requirements.

Option 1: Request a Quote via Website

  1. Browse Products
    Explore our online catalog and add the items you’re interested in to your cart. Product prices and delivery fees shown on the website are for reference only.
  2. Submit a Quote Request
    Once you’ve selected your items, proceed to submit your cart as a quote request. Please include accurate quantities and any specific requirements.
  3. Provide Your Details
    Fill in your delivery address, and contact details to help us prepare an accurate quotation.
  4. Receive Your Custom Quote
    Our team will review your request and send you a tailored quotation, including confirmed pricing, delivery costs, and lead times.
  5. Order Confirmation
    Review the quotation and confirm your order by replying to our email or following the provided instructions.
  6. Payment & Processing
    Once confirmed, we will issue an invoice and begin processing your order upon payment (unless otherwise agreed).
  7. Delivery
    Your order will be dispatched according to the agreed timeline. We will provide delivery updates where applicable.

Note:

All prices and delivery fees displayed online are indicative only and may vary based on order volume, location, and other factors. Submitting a quote request ensures you receive the most accurate and competitive pricing.

Option 2: Trade Portal (For Current Trade Customers)

Our Trade Portal offers a faster and more streamlined way to place and manage your orders for current trade customers. Through the portal, you can view invoices and statements, create quotes and place orders. If you are a current trade customer with us and would like access to the Trade Portal, please contact luisa@specplumb.com.au to have your account linked and get started.